The Printed Candle Company

Quality Guarantee

Our goal is to offer top quality products, personalized exactly to your specifications. Your candle must pass a final inspection for quality and accuracy before we ship it to you.

We guarantee that if your order is not 100% free from defects in materials and workmanship, you may return it for a prompt credit or exchange provided you follow our easy Return and Exchange Instructions. We'll even reimburse your shipping costs and send your replacement candle via ground service at no charge to you.

While we will gladly accept a return or exchange on a non-personalized item for any reason, understandably a personalized item may only be exchanged or returned for credit if it is defective or damaged during shipping.